Last Updated: [Insert Date]
Welcome to Sports Shoe Store! We’re runners serving runners, committed to providing high-quality running shoes and exceptional service. These Terms and Conditions outline the rules and guidelines for using our website and making purchases.
1. Acceptance of Terms
By accessing and using ussportsshoeshop.com (“Website”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our Website.
2. User Responsibilities
As a user of our Website, you agree to:
- Provide accurate, current, and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations regarding online conduct and content
- Not use our Website for any illegal or unauthorized purpose
3. Product Information
3.1 Product Descriptions
We strive to provide accurate descriptions, images, and specifications for all products. However, we cannot guarantee that product colors or details will be exactly as displayed on your device due to variations in monitors and device settings.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product becomes unavailable after you place an order, we will notify you and either cancel the order or offer a comparable alternative.
4. Orders and Payments
4.1 Order Process
Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Order acceptance occurs when we send an order confirmation email.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You represent that you have the legal right to use any payment method you provide.
4.3 Pricing and Taxes
All prices are in US Dollars (USD) unless otherwise stated. International customers may be responsible for customs duties, taxes, or fees imposed by their country, which are not included in our prices.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.
5.2 Shipping Options
We ship worldwide (excluding Asia and some remote areas) with two options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)
5.3 Delivery Issues
If you experience delivery issues, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue but cannot guarantee delivery times.
6. Returns and Exchanges
6.1 Return Policy
We accept returns and exchanges within 15 days of receiving your order. To be eligible:
- Items must be in original condition (unworn, with tags attached)
- Must include original packaging (including shoe box)
- Must include proof of purchase
6.2 Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Worn running shoes
- Items without original packaging
- Personalized/customized products
- Clearance or final sale items
6.3 Return Process
- Contact us at [email protected] with your order details
- We will provide a Return Merchandise Authorization (RMA) number
- Ship your return with the RMA number clearly visible
- We will process your refund or exchange within 3-5 business days after receiving your return
6.4 Refunds
Refunds are processed within 3-5 business days after approval. Original shipping fees are non-refundable. For exchanges, we cover standard shipping costs for the replacement item.
7. Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is our property or our licensors’ property and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Sports Shoe Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use the Website
- Any products purchased through the Website
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on the Website
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Sports Shoe Store1432 River Road
Colorado Springs, CO 80906
United States
Email: [email protected]
Thank you for choosing Sports Shoe Store. We’re committed to helping you find the perfect running shoes and providing exceptional service every step of the way.
